Privacy Policy

This Privacy Policy ("Policy") describes how ConnexUS AI Inc., a Delaware corporation, and its affiliates (collectively, "ConnexUS AI," "Company," "we," "us," or "our") collect, use, disclose, and protect your information when you access or use our websites, including ragbox.co, theconnexus.ai, and any other sites, platforms, software, mobile applications, or services owned and operated by ConnexUS AI (collectively, the "Services").

Please read this Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree with this Policy, please do not access or use our Services.

This Policy may be updated periodically. We encourage you to review this page regularly. The "Effective Date" at the top indicates when this Policy was last revised.

Our Services are not intended for individuals under 18 years of age. By using our Services, you represent that you are at least 18 years old.

1. Information We Collect

We collect two types of information: Personally Identifying Information ("PII") and Non-Personally Identifying Information ("Non-PII").

1.1 Personally Identifying Information

PII is information that can directly identify you. We may collect the following PII when you use our Services:

• Full name
• Business email address
• Phone number
• Company name
• Job title or role
• Company size
• Billing address and payment information (when applicable)
• Any other information you voluntarily provide through forms, surveys, or communications with us

1.2 Non-Personally Identifying Information

Non-PII is information that cannot directly identify you. We may collect:

• IP address
• Browser type and version
• Operating system
• Device type
• Pages visited and time spent on pages
• Referring URLs
• General geographic location

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you submit forms on our websites (such as waitlist applications or contact forms), create an account, communicate with us via email or phone, participate in surveys or promotions, or use our Services.

2.2 Automatic Collection

We automatically collect certain information when you visit our websites using cookies, web beacons, pixels, and similar tracking technologies.

2.3 Third-Party Service Providers

We use the following third-party service providers that may collect information on our behalf:

• GoHighLevel (GHL): Customer relationship management, form processing, email marketing, and SMS communications
• Google Analytics: Website analytics and traffic analysis
• Google reCAPTCHA: Spam and abuse prevention
• Google Ads/Meta Ads: Advertising and remarketing

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our websites
• Marketing Cookies: Used for advertising and remarketing purposes
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services.

4. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Services
• Process and manage waitlist applications and early access requests
• Communicate with you about products, services, updates, and promotions
• Send marketing communications (with your consent)
• Respond to inquiries and provide customer support
• Analyze usage patterns and improve user experience
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

5. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our Services (e.g., GoHighLevel, Google)
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect our rights, privacy, safety, or property, or that of others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: When you have given us permission to share your information

We do not sell your personal information to third parties.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Waitlist application data will be retained until you request deletion or until the information is no longer needed for its intended purpose.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: Request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt out of the "sale" or "sharing" of your personal information (note: we do not sell personal information)
• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us at privacy@theconnexus.ai. We will verify your identity before processing your request.

9. Children's Privacy

Our Services are not directed to children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@theconnexus.ai.

10. Your Choices and Opt-Out Rights

• Marketing Communications: You may opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us. You may opt out of SMS messages by replying "STOP" to any message.
• Cookies: You can manage cookie preferences through your browser settings or our cookie consent tool.
• Google Analytics Opt-Out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Do Not Track: We do not currently respond to "Do Not Track" browser signals.

11. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Policy from time to time. We will notify you of material changes by posting the updated Policy on our website with a new Effective Date. Your continued use of our Services after any changes constitutes your acceptance of the updated Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

© 2026 ConnexUS AI Inc. (Delaware). All Rights Reserved.